Headway East Northants Privacy Policy

 

This policy relates to staff, trustees, clients and volunteers.

 

Headway East Northants is committed to ensuring that your privacy is protected. This privacy policy therefore sets out how we use, store and protect any information you may submit to us, ensuring our compliance with the recent changes governed by the General Data Protection Regulation 2016/679 (or ‘GDPR’).

 

 

First and foremost, we use this data to ensure that we comply with our legal obligations regarding data protection, efficiently resolve disputes and enforce our legal agreements and policies. We also use this data to:

 

  • Provide and maintain our services
  • To notify you about any changes to our services
  • To provide support, news and general information

 

The following basic data is collected and stored by us at Headway East Northants:

 

  • Your name and address
  • Your date of birth
  • Your contact preferences
  • Email address and telephone number(s)
  • Any other information which will be relevant to joining Headway East Northants as a client, trustee, volunteer, or member of staff.

 

We will collect and process appropriate, relevant personal data only to the extent that it is needed to fulfil our operational needs or comply with our legal requirements. Headway East Northants will always ensure that the rights of individuals about whom data is held can be fully respected and exercised.

 

All those handling and managing personal information understand the requirements and their responsibilities. Headway East Northants is responsible for keeping all personal data safe. This is required for all data kept in electronic or written form. Data kept electronically is held on a secure server and backed up. Paper records are kept secure in locked cabinets.

 

All confidential waste no longer required, containing sensitive and/or personal data, will be disposed of by shredding.

 

If you believe that any information we have received about you is incomplete or incorrect, please write to us or email us at your earliest opportunity.

 

Additional Information relating to Clients

We may also collect, store and use the information below regarding our clients:

 

  • Date of birth and any relevant identification documents
  • Brief background history of the client, details of their injury and condition, client characteristics and needs
  • Safeguarding information
  • Details of existing support received, including care packages, accommodation, funding details and support providers

‚Äč

We may also hold data about clients that we receive from other organisations, including health and local authorities.

 

We use this information to:

 

  • Support client development and protect client welfare
  • Monitor and report on client progress
  • Provide appropriate activities, care and supervision
  • Assess the quality of the services we provide
  • Comply with the law regarding data protection

 

We will collect and process appropriate, relevant personal data only to the extent that it is needed to fulfil our operational needs or comply with our legal requirements. Headway East Northants will always ensure that the rights of individuals about whom data is held can be fully respected and exercised.

 

 

Consent granted to Headway East Northants to use and store this data can be withdrawn at any time, so you are always in control of the data we store and use. By providing us with your personal information, you consent to the collection and use of that information for the purposes described in this privacy policy.

 

It is easy for you to change or withdraw your communication preferences with us at any time. You are welcome to contact us to request changes as to how we contact you, or indeed, to advise us not to contact you at all. Your wishes and preferences will always be respected. 

Latest News

Positive Blue Badge changes ahead for those with hidden disabilities

The Blue Badge scheme is currently being reviewed and plans are afoot to extend the Badge to those with less visible disabilities, such as brain injury.

 

The changes are described as the biggest being made in the scheme in almost 50 years and it's hoped that they will offer a lifeline to people with hidden disabilities who suffer from travel difficulties.

 

Changes will come into force on 30th August 2019. 

 

For full details, please visit  https://www.gov.uk/government/news/review-of-blue-badge-fraud-as-scheme-is-extended-to-those-with-hidden-disabilities

 

An excellent 'Way Ahead' conference

 

We thoroughly enjoyed attending this year's 'Way Ahead' conference in early July. It was the ideal opportunity to share viewpoints and see the diverse range of services provided for those managing ABI. We also got to meet MP for Rhondda, Chris Bryant, who has been working incredibly hard in parliament to improve aftercare and neuro paths for those with ABI and their loved ones. For more information, please visit 'Staff News'!

 

 

 

Fancy a challenge? Why not try the Northampton Half Marathon for HEN?

 

If you want to fulfill a personal challenge but find the idea of the London Marathon a bit too daunting, why not consider running the Northampton Half Marathon for Headway East Northants?

 

The Half Marathon will be held on Sunday 29th September. We've teamed up with 'Go Beyond Sport' who are managing the event - it's free to register and your only commitment is to raise a minimum of £100 for us.

 

For further details, and to register, please visit  http://gobeyondsport.co.uk/Northampton_Half_Marathon_2019_Run_for_Free